The best part about this system was that it made our inventory management process so much easier! We used other software before but nothing compared with how easy SID makes things work now!! I wish there were more features like we could add items quickly or have an option of adding them manually once they are created online which would be great because sometimes you forget what item goes where (especially if its not labeled). It's hard at first getting use too as everything seems new every time i log into my computer/mobile device etc.. But after awhile all gets better :) Great program overall just needs some improvement when creating your own labels from scratch rather than having someone do it since thats very slow especially over multiple computers / mobile devices. Inventory Management has become far less stressful due to ease of access through one platform instead of several different ones plus being able to see exactly whats going.