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Uganda, Kampala
1 Level
730 Review
52 Karma

Review on Kinmac by Tim Nicholas

Revainrating 1 out of 5

Reviewing Kinmac Online Store with an Eye Towards Improvements

There are a number of ways in which Kinmac Online Store could enhance their service, despite the fact that they sell a variety of electronics and laptop accessories. To begin, their website is disorganized and difficult to use. They may benefit from a more user-friendly layout and search bar for their products. Furthermore, I have discovered that not all of their products are of the best quality. Some products are of high quality, but others tend to break or stop working soon after purchase. Before putting something up for sale on their website, Kinmac should make sure it's of high quality. Last but not least, their support is inconsistent. On occasion, I've found their crew to be responsive and helpful, but other times, I've found them to be unresponsive and unhelpful. Increasing the quality of their customer service would do wonders for their reputation. Overall, Kinmac Online Store has some redeeming qualities and might use some work. They have the potential to become the best online retailer of electronics and laptop accessories with some tweaks to their website, improved product quality, and superior customer service.

Pros
  • Customer support that is quick to respond and quite helpful.
Cons
  • Customer service is not always reliable.