In a world where sport has become a global phenomenon, every day we hear of new team, new club, and new athletes emerging. In response to this, a growing number of manufacturing companies as well as retailers and suppliers in the production and sales of sporting goods and equipments industry emerges everyday as well to provide these athletes and sportsman and sportswoman with the things needed to excel in their relative field of sport, ranging from clothing to tools, gears, apparels, accessories and even nutritional products and so much more.
Among these companies is Impact Sports. Although Impact Sports does not cover all the products categories mentioned above. It is well known and trusted for high quality products in its area of specialization within its locality. Impact Sports is an Australian manufacturing and wholesale company that offers high quality sports clothing and sports apparel across all sporting categories ranging from football, basketball, netball, baseball, softball, athletic, cricket, ice hockey, and so on. The company also design and manufactures uniforms for sports like volleyball, cycling, dirt bike riding and rugby.
For what is more than two decades now, Impact Sports has been providing top quality clothing ranging from customized jerseys for local clubs to custom uniforms for professional sportsman and sportswoman. And the beauty of it is that these products are been made using Australian fabrics which increases its durability. Australia boasts of one the best fabrics in the world today, so having made these clothings with such materials, users can be sure of a long lasting and durability of the products.
Aside there are some other few items that this company offers, which are several types of Schutt brand of football helmets, as well as skilled and all-purpose shoulder pads for players.
But when it comes to customer relation, I will say the service is very poor. I can’t imagine an establishment that has been in operation for such a period of time (more than two decades) not to have an efficient and functional customer service team who are available at all time to render assistance to users and guide them. The only means of reaching the customer service that I could find on the platform is email contact.
In my own opinion I think communication has advanced beyond that, and considering the growing number of companies that offers same services, the level of competition is increasing. If Impact Sports want to remain in the market and occupy a leading role. Then the customer service section should be fortified with modern and efficient communication system.