Easy to use platform which allows you get started quickly with basic functionalities like Captcha solving/form completion etc., even though it has so many features inbuilt i have not used them yet because of my limited time but will surely try once its implemented for me! I don't think there are any downsides at this point since all our needs were met without much hassle after implementing userway into live portal!! Overall very happy working using uw product now. We had few issues while setting up site initially - 1) we didn´t know how captcha was solved (i thought they would solve captchas automatically),2). when seting page titles manually sometimes title wasn; t being displayed properly3.) some html tags needed additional spaces between tag4.).