
This rating applies to both the product and the company behind it. I recently bought this to draw the outline of a pediment I was working on. Although it didn't turn out to be the tool I needed, I was impressed with its design. The articulated arm is definitely head and shoulders above any other compass and is quick to tackle projects, particularly flooring. Shortly after receiving and opening the tool, I lost a few parts on the job site. I emailed the company and was pleased to see a response within a few hours. They agreed to send me the lost parts free of charge. This is an excellent service and a good track record of supporting their product, which helps us to be comfortable with our projects. Thank you Fastcap!

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