I really like the fact that it is a web-based software that is very easy to use. It gives me a lot of flexibility to customize the software to meet my needs. I also like the fact that I can access it from anywhere, even from home, and that I can use it to monitor the status of my games and to provide alerts if something is wrong. I have not found anything that I dislike about Casa BI. As a Casino Operator, I use it to keep an eye on the status of my games, to provide alerts if something is wrong, and to provide a way for the house to view the status of the games.