I've been using this laptop for a few months now and while it's a great laptop there are a few minor annoyances. Worth mentioning and 3 stars as Acer should already be a reliable name. First of all, the grainy webcam is downright awful, even mine says 720p, but not even close. This is a known issue for which no solution is available. Now that there are so many Zoom conferences, I constantly pull out my clip on my webcam so I don't get embarrassed by a video that looks like I'm broadcasting from a basement in Siberia. Second, the screen goes completely black 3 or 4 times, but the computer is still running and connected, a quick plug and play of the power cord and everything is fine (but I'm worried I might have to disassemble the screen bezel and check the monitor cable and rewind it as I saw). The third problem is that Wi-Fi drops out about every week or two for no reason, all you have to do is turn the device off and on again. I fixed another annoying issue where the keyboard backlight would turn off after 15 seconds by setting the BIOS to always be on.
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