I received the item on time, but there are a few differences with this product. I noticed that the strap broke off. See 1st photo. 2 - Upon careful inspection of the product, I noticed a slight white coating on the straps. See attached photos 2nd and 3. Please note I do not have a white dog, I have a red poodle. This led me to conclude that this product was returned and a previous buyer damaged it and then returned it. I understand that reselling the product makes up for financial losses, but the company must pass a quality check before shipping. Possibly washing/cleaning the product to ensure it is clean and inspected for damage. Sad to say but I am very disappointed in the product and thought others should know.
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