As a seasoned professional in the automotive and motorcycle industries, I had great hopes for the Hopnel online store. Their product selection is extensive; however, the grade of their accessories is not. Particularly their luggage seems flimsy; I've read many reports about pieces breaking after only a few uses. On top of that, navigating their website to locate what you need can be a chore. Worse yet, their customer service is poor, and their reps appear uninterested in assisting customers. When customers need their accessories promptly, I understand how frustrating shipping delays can be. In conclusion, I do not advocate shopping at Hopnel's website for motorbike and car parts. Alternatives exist that provide superior quality and support to your needs.