The ease with which we can upload files from our computer to box storage without having to download them first is great! It's also very easy for us as users to manage all aspects of our account through their website or app - no need to go into your email/browser etc every time you want something done (i'm looking at you Dropbox). I would like more options when it comes to managing my business emails within one place than just using Gmail. There should be an option where customers can access this information via their own inboxs rather then me creating folders that they have to look after themselves. This way i don't end up missing important messages because people forget about things sometimes.
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