Review on 🎧 ERATO Verse Wireless Earphones - Bluetooth Enabled - Black (AEVE00BK) by Silvia Morales

I was happy to spend some decent money on Bluetooth headphones and I have to admit that the first few months with moderate use ( maybe 1 hour a day) they were great. The sound was deep, it was easy to pair and make calls, and I was happy with my $130 purchase for the flexibility the Erato Verse offers. However, after about 8 months, the sound in the R headphones started to drop out and then disappeared completely. The only way to fix this is to put it back in the charging case to reset and then pair again. It would have worked, but I had to do it all the time. Now, 9 months after purchase, the L headphones won't turn on or connect at all, rendering the Erato Verse completely unusable. It is not possible to get support for this product. I have sent many emails to the support email address and sent inquiries to their website to no avail. I never received an answer. This is unacceptable customer service for a $100+ item, but it just demonstrates the level of customer service incompetence for many electronics companies in our throwaway culture. I do not recommend or buy this product from this brand.