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Netherlands
1 Level
684 Review
38 Karma

Review on DoHope by Greg Usry

Revainrating 2 out of 5

DoHope: Quality and Customer Service That Are Both Disappointing

Due to the fact that I just recently made a purchase from DoHope, I feel obligated to state that I was dissatisfied with the overall experience. Although they have an impressive assortment of items for women's fashion, the quality of the products I purchased from them was subpar. My lingerie and nightwear purchases were not manufactured with the high-quality fabrics that I had anticipated being used in their construction. The texture of the fabric was rough and inexpensive, and the stitching was inconsistent and careless. In addition, I was dissatisfied with the way the items fit because they did not correspond to the sizing chart that was supplied on the website. To make matters even more difficult, when I reached out to the customer support team at DoHope to express my concerns, I was met with responses that were unhelpful and dismissive. Because they did not provide any solutions or reimbursement for the low quality of the products, I was left feeling aggravated and dissatisfied with the overall experience. In general, I am unable to encourage DoHope to anyone who is interested in purchasing high-quality clothing for women. Even though they have a large assortment, the products themselves are of low quality, and the customer service is unsatisfactory, so shopping there is a frustrating experience overall.

Pros
  • Novel and exquisite clothing products.
Cons
  • Inconsistent measurements.