I like how easy it was to set up my profile page for donors with photos of myself! It's also very user friendly when you're trying to update your information or create new pages/events etc.
There are some features we haven't been able to use yet but they do have an active customer support team so hopefully those will be added soon. We've used other products in the past where our profiles would get out-of-date because there wasn't much oversight from their staff members - which meant people were missing important updates about events, campaigns, fundraisers, and more. With this product though, everything gets updated automatically as long as someone logs into their account at least once every month (which isn't too difficult).