Absolutely EXCELLENT product. Design, finish, packaging, location and customer support are top notch. It's nice to know that things are working as expected. Everything you need to install the mount is packed in a well-organized box. Kanto didn't back down. Because the PDX 650 installation went so well, I ordered the PDX 680 for another TV. If you're looking for a wall mount for a large flat screen TV, you won't have to look far. The only useful tip I would add for installation is, As the height of the TV installation is often critical due to the physical limitations of the target location and/or the owner's personal preference, it is useful to have a reference point to determine the EXACT VERTICAL POSITION of the stencil on the wall. This can be done by piercing the template with an awl at the location of the top stud (1 of 3) that is welded to the TV mount. I was able to achieve this goal using the following process: 1. After installing the bracket pieces that attach to the TV, measure from the bottom edge of the TV to the top stud.2. Use a pencil and tape measure to mark this point on the wall (now you know where the top and bottom of the TV are from this reference point)3. Then place the template on the tabletop and place the compressed hinge portion of the wall mount onto the template, apparently matching the outlines of the holes on the mount to the template. Then use the pen to mark a point on the template and align the U-shaped grip point of the rotating bracket.4. Remove the template, punch a hole at the mark.5. Assuming you've already determined where the wall studs will be, position the template horizontally where you want the bracket to end and temporarily secure the template with a pin in the desired vertical position (based on the pinhole to ). bottom and top of TV)6. Continue to follow Kanto's instructions, to complete the installation. This might sound complicated, but it will make sense and be pretty easy to do. if you have the mount and template in your physical possession. I've also included a few photos of the template with pin hole markings. The project should not take longer than 1 hour. Much luck.
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