I like how easy it was for me as an owner of multiple pets at once! It helped us keep track of all our animals in one place so we didn't have to search through several different apps or websites to find what information we needed about each animal's health etc. There are some things you can do with this app but not others which makes sense since there isn’t much money involved when using their service (which helps justify why they don't offer more features). We used them mainly because my husband works remotely and couldn't always be home during the week while taking care of his dogs. They were able to help him take good photos of the dogs without any issues. This also allowed me to stay informed via text messages if he wasn't around to answer questions.