The easy to use platform makes it very user friendly! I love that you can send out emails quickly with reminders when things are due or overdue without having multiple tabs open for each person in my team (or even more than one tab). We really like how we have been able to make our work easier while also helping us save time because of their automated processes which keep track so well. Their customer service support has improved since they started adding new features into this program - not sure if thats just me being overly excited but its awesome!! They do offer free trial access as long at least 2 people from different teams try before purchasing though i wish there were some sorta way where everyone could get used too instead only two needed? If others want/need help getting familiarized then great cause now other users will be aware what changes need made etc., otherwise no issues here :).