It has helped me in managing my lab work flow easily, I also like how it's so easy to use for new people since all the features are designed keeping this user-friendliness in mind! Nothing is disliked about openlab yet! The only thing that could be improved would be maybe more options or choices when using some functions (like batch processing).
However we have been able to solve quite a few problems with our current setup! We've solved several problems such as organizing files better, tracking results faster etc.