I've been using this belt for about a week and it's already broken at the mechanism, the pin came out and now it's broken. I like the functionality of the belt and its convenience for my work. Please help me to solve the problem, otherwise I need a refund. They sent me two new and improved belts to fix it. The new straps are fantastic and I love them, thanks! The new mechanism is much better than the previous one, and the belt is elastic, so when it bends it does not cause pain.