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Georgia
1 Level
709 Review
57 Karma

Review on ICEIVY by Josh Clifton

Revainrating 1 out of 5

My Experience with the Women's Clothing Collection from ICEIVY, Including Its Poor Quality and Service

A recent encounter with ICEIVY's women's clothing assortment left me feeling let down and frustrated. Even though I had no trouble navigating their website, the garments I ordered did not look anything like the photographs that were advertised. Both the fabric and the stitching were of poor quality, which contributed to the unattractive appearance of the garments. In addition to this, the sizes were off, thus the items were uncomfortable to wear. I attempted to return the things, but their customer service crew was unresponsive and unhelpful throughout the process. It took me several efforts before I received a response, and even once they did, they still refused to give me a full refund, leaving me feeling annoyed and dissatisfied. In general, ICEIVY's online store is not one that I would recommend to anyone in the market for high-quality apparel, footwear, or jewelry. The low quality of their products combined with the unresponsiveness of their customer service staff makes for a purchasing experience that is less than ideal.

Pros
  • User-Friendly Website: The website is simple to use and browse, making online buying quick and easy.
Cons
  • False advertising claims