I like how easy it was to get up an running with, but also that there are so many options available in terms of recipes which means you don't have too much learning curve when starting out! The fact our operators can easily access all information from anywhere at anytime using their smart phones has been key as well - no more missing orders or forgetting about important dates etc..
It's great being able to use this app while away from your computer/office (eg holiday). We're still looking into what we would want improved upon if anything though nothing really comes across immediately. Using it during holidays meant they were never far behind us either meaning less time spent waiting around just getting things done.