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1304 Review
41 Karma

Review on Voice Carrier Connect by Ryan Foles

Revainrating 4 out of 5

Easy to use, easy to maintain and easy to navigate

I like how easy it is for me as an agent to make changes in my schedule, also have access from any device with Internet connection. It can be confusing at times when you don't know what button do but after some time you get used to everything. This software really helps us by saving our precious time because now we are able to change our schedules without going into office. We still need to go inside office once every few weeks to update our records but this way we can manage all those things right away instead of having paper files which could be lost or damaged.

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Pros
  • This software is easy to use and it is really great for our agents to have everything at the same place
Cons
  • Sometimes it is hard to find what you are looking for when you have to make a long list in advance or to add new item