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Review on 2Pcs 20" 55LB Gas Prop Struts Shocks With L-Type Mounting Brackets, 245N Lift-Support For RV Bed TV Cabinet Floor Hatch Garbage Storage Box Lid - ARANA by Jerome Brooks

Revainrating 5 out of 5

Outstanding Customer Service

During our church remodel, the trap door access to the crawl space ended up under the altar. I decided that gas struts would ease access to the crawl space. I first ordered a pair that were too short. A second pair was too weak, the third set eventually were perfect. The "instructions" that come with the struts are useless. Basically trial and error. After 3 sets of struts and 2 or 3 positions for each, I gave up and asked for help. DO THIS FIRST! I described my installation (including weight and size of door) within 30 minutes Vigor responded with detailed instructions of where to attach the struts. The door works perfectly, I am very satisfied with this product. The customer service is very responsive and top notch. I highly recommend Arana struts for your project.

Pros
  • Replacement Parts
Cons
  • The gas prop struts are not strong enough for heavy-duty use