When we contacted the seller, they stated that this was a warranty issue; however, after referring to the law that mandates the return of defective equipment within 30 days, they agreed to accept the goods on the condition that the goods be sent to a specialized service center for diagnosis, and they assured us that they would not make a self-diagnosis as a result of sending the goods there. courier sdek since we are in another city, and they stated that they would not open it and send it to the service because they would not do so. As a consequence of this, they were shipped a brand new device that had been used for no more than five days (the date of installation of Windows could be observed). However, according to their preliminary diagnostics, the equipment was defective and had a break in the matrix. The vendor is dishonest in his dealings.
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