I hate when products get bad reviews because someone just hasn't read what they are getting. This shelf is clearly described as 16" x 12" which is exactly what you get so I don't understand people complaining about it being small. This one is assembled like every other wire shelving unit I've ever had - I see it's not entirely clear if you've never made one. It is very durable when properly assembled. At this price, this is excellent quality. A few assembly tips - there are actually three sections of each rail. They are easy to identify. There is a screw for the legs on the bottom; The bodice has a finished bodice on one end, the middle has neither. They're packed up. They do NOT need to be beaten up. Insert them and twist them slightly like a screw and they snap together. Plastic shelf brackets are always an important part. Make sure they snap into place with an audible click - grasp them together and slide them onto the bars until you hear a click. Of course, if you don't do this and try to place your shelves on them, they will break and/or fall off. Slowly push down on the shelves, making sure each drawer fits into the plastic holders, then slide everything into place. If you do this you will have strong shelves.
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