I have been using Breville juicers for almost ten years, I have had two previous IKON models. I was thrilled to learn that this is a cold pressed instant juicer but was disappointed when the unit and the replacement unit turned out to be faulty. To make matters worse, the second block sounded particularly dangerous, like metal or stone being ground there. I never had that problem with the previous two models. Breville agreed to send me a 3rd replacement but declined my request for a discount which I believe is justified as I am wasting money (buying return boxes) and time sending these items back. Will update once I get the third block.
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