It was a gift and one of the glasses cracked on the bottom after 6 months of light use. Nowhere else is the glass damaged, except on the bottom, which doesn't rest directly when you put it down. Therefore, due to the very poor quality, the glass seems to have cracked by itself. This was noticed after slowly spilling 12 year old duct tape (everyone thought it was just condensation!). The product description says 24/7 customer support which is completely BS. The "salesman" also seems suspicious; When calling the phone number from the order, the device answers with a different company name. They never reply even though we tried to contact them for a week and even left a voicemail.
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