The ease of using this system for our business! I love that it's very user friendly as well has easy communication between my team members through text messages or emailing each other about certain issues we are having in regards their services provided by us at Aptus Consulting Group LLC (ACG). In addition they have great customer service when you need them most i would say but not much else since there aren't many downsides if anything maybe just try out more programs like MotoTrack because sometimes some don’t offer so may options such an app tracker etc.. We use Mototrack mainly during client visits where clients come into ACGs office while doing walk thru inspections/ surveys. The system was easy for our organization to use and set up. It also allowed us to see where we were at in terms of meeting goals. I would say that it took some time to learn how to navigate through the software but once you got used to the program it became much easier to understand. We are able to track our progress towards reaching sales goals as well have other business metrics such as customer service stats.