The ease of use and having almost all my issues solved within minutes. I can go to bed with the peace of mind that everything is as it should be, and will continue to send emails/texts when orders are placed or missing shipments happen without fail. The ease in tracking shipments from processing plant to receiving warehouse and into my customer's hands has been very helpful. They have great help guides. However, there are some things difficultly with understanding how they work. Such as using different colors for different kinds of meat like beef vs pork etc. However, other than those small hiccups, all is well. It has really helped us stay up to date with what we're ordering from our facility. We used to just pay an estimated amount until final totals showed up at our facility but now we have full tracking numbers for every purchase order. It is easy to use the software with good customer support when needed. I like that you can see what your products are being sold in different markets as well. The only thing about this softwares was sometimes it doesn't work too nice if there were multiple people using it at once but that's not very often so i don't think its really bad. We have seen an increase in efficiency while working together which has made our jobs easier!