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803 Review
68 Karma

Review on Legal Support Services by Brian Inman

Revainrating 4 out of 5

AMAZING Customer Service & Productive Engagement

There are so many things I like! Honestly there were almost too much but here's some of them -1- The 24/7 access2-) Accessible interface3)- Excellent customer service4) Professional team5). Great pricing6)* Availability (it was super easy for us as an agency!) 7.). Fast turn around time from initial consultation till final deliverable8.) Responsiveness9.- Convenience10.* No surprises!! As advertised by my contact at cogneeSOL11* Very thorough contract negotiation12*) Best project management13*. They have all aspects covered14 * Ability work out custom terms15 *. Friendly16 *) Super professional17 ). Amazing18!). Always willing19).[ Extremely detailed20). Easy21)). Quick22); Knowledge base23%). All their staff has relevant experience working within our space24; Highly knowledgeable about US law25), English knowledge26). Truly cares27)[ Hardworking28]). Efficient29)! Skilled30). Dedicated31 :)32 ; Smart33 ); Resourceful34 ;)35). Flexibility36)]. Good communication37)+ Helpful38). Team oriented39.; Can get stuff done40.), Works efficiently41): Well versed42)) In depth43)); We hired them for document preparation. They provided excellent customer service from start to finish! I can't think of any bad parts about working with COSI at all! The team worked quickly, efficiently, professionally - nothing else was an issue during our engagement or after we were done (we will definitely use again). This firm provides excellent quality work product and amazing customer care.

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Pros
  • Proactive / proactive approach when it comes down handling requests.Fast response timesGreat Customer ServiceAlways availableAttentionTo DetailIntegrityCustomer CentricTeam WorkExcellent Results
Cons
  • Not very expensive compared other legal services vendors