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Legal Support Services Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Business Services Providers, Legal Services Providers

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Description of Legal Support Services

Cogneesol is a legal process outsourcing company that specializes in providing legal support services with accuracy, speed and guaranteed security to legal offices and lawyers.

Reviews

Global ratings 2
  • 5
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  • 4
    2
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 4 out of 5

AMAZING Customer Service & Productive Engagement

There are so many things I like! Honestly there were almost too much but here's some of them -1- The 24/7 access2-) Accessible interface3)- Excellent customer service4) Professional team5). Great pricing6)* Availability (it was super easy for us as an agency!) 7.). Fast turn around time from initial consultation till final deliverable8.) Responsiveness9.- Convenience10.* No surprises!! As advertised by my contact at cogneeSOL11* Very thorough contract negotiation12*) Best project management13*.

Pros
  • Proactive / proactive approach when it comes down handling requests.Fast response timesGreat Customer ServiceAlways availableAttentionTo DetailIntegrityCustomer CentricTeam WorkExcellent Results
Cons
  • Not very expensive compared other legal services vendors

Revainrating 4 out of 5

Excellent Customer Service + Affordable Pricing

The best thing about this program was its ability to provide me with high quality service at an affordable price. I do not have any complaints regarding their customer care or overall performance. This software has helped us reduce our workload by almost 50%. It also allows you to access your files from anywhere around the world without having to carry them along. We highly recommend using this product for all of your document management needs. Their team members are always willing to help…

Pros
  • Great support staff
  • Easy to use interface
  • Very helpful in keeping documents organized.
  • Can easily store important docs remotely, allowing users more freedom when working offsite.
  • No issues whatsoever!
Cons
  • Nothing really came back that stood out among my experience while utilizing legal services