I wanted to try the warranty process. With postage included it's not really worth waiting 3 weeks for a warranty replacement (which isn't guaranteed as they decide if it's an actual defect and there's no indication of what that means). These sandals were bought in June and the thong is already out. This happened to a previous couple but after about 11 months I realized it was a one off mistake. Not at all. There is also no way to fix them yourself. What a waste.
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