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1 Level
799 Review
58 Karma

Review on Proclaim VoIP by Jorge Eckstein

Revainrating 5 out of 5

Fantastic Customer Service and Very Helpful

They are very fast to respond, they give you options that other companies may not offer (such as being able to set up multiple different types of phones). There is no free trial option at this time which I consider unfortunate but understandable given their small size compared with larger vendors like Vonage or even smaller ones such as RingCentral; however it doesn't seem too difficult once we signed our contracts because there was enough flexibility built into them so signing wasn’t something customers were concerned about. We needed an easy way to setup new phone numbers without having to have someone come out everytime - also setting voicemails via email has been extremely helpful!

img 1 attached to Proclaim VoIP review by Jorge Eckstein



Pros
  • The customer support team responded quickly when issues came along for anyone in my office who had trouble using any aspects of proclamvoip service including myself :) When problems arose though everyone knew exactly how everything worked together seamlessly by looking through documents provided online from techs etc..and knowing what questions/issues would be addressed best if dealt directly over live chat instead of waiting days before actually getting answered.this saved me
Cons
  • Zero