I cannot judge the quality of this product as I have not used it. The microwave oven was almost as described, but lacked one very important factor, which is the need to squeeze and then pull the handle. Although it's advertised as convenient for the elderly, it's not easy for those who are overweight or have arthritis. In addition, the cost of returning the product was almost $60, as opposed to the usual free return label. It was a very expensive comeback. As this was not properly described we felt the retailer should have paid for the return postage. I am a regular Revain customer and while I understand these are unusual times, I am increasingly frustrated that they overlook product descriptions and quality.
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