I like that it allows me keep my records organized in one place instead of having them scattered around different files/folders everywhere! It's very easy using this app as well because everything has been made simple so there are no issues when trying out new things about how you want your business run etc..
The only thing i dislike sometimes would be if we have too many employees working at once then they tend not wanting us to use their names but rather just numbers which can get confusing especially during meetings where everyone needs something from someone else.