I like how easy it was for me as an employee to use this system, which allowed us to keep track of all aspects related to billing/utility payments in one place. The interface can be confusing at times when you're first getting started using it but once you get used to navigating through everything there isn't much difficulty finding what you need. It's very helpful being able to have access from home or anywhere else so if someone has questions they don't always have to wait until work hours just to find out more information about something. This program made my life easier by allowing everyone involved within the organization to stay organized regarding bill payings and invoices.