Review on Earth Pak Waterproof Backpack Front Zippered Sports & Fitness in Boating & Sailing by Benjamin Robinson

Let me start by saying you can have the best product in the world but if you lack customer service all bets are off. This is my fifth Eart Pak bag. I'm a dive instructor and also spend a lot of time on my sailboat so I need quality bags to keep my clothes and gear clean and dry. I have used other bags but the Earth Pak is the best I have ever owned. I had a little problem with one of the straps and told Scott, one of the founders of the company, about it. Not only did he apologize for the problem, but I received two more straps in the mail the next day! Another great product backed by great customer service!