The user friendly interface allows us as suppliers of hotels/tourism services to easily manage our clients from booking through check-in or checkout without any problems at all! Also we have created customised hotel profiles which can be accessed by both client & supplier via mobile phones with easy navigation using GPS system so that there is no need to send emails back and forth anymore during travel planning. Nothing in particular I dislike about this app but maybe it would help if they include more features like creating own groups (like an association) within their platform where members could share ideas, knowledge etc. We are solving one problem - ease management between tourism providers and tourists while travelling together. It's simple and quick way of sharing information between two parties who otherwise wouldn't know each other well enough. Especially important when you want your service provider to give clear instructions prior to arrival whether he wants breakfast included in his room rate or not. As mentioned above also makes communication easier since.