It was designed very well for easy viewing but had too much customization options which required learning. It also didn't have all the things I needed. Make sure to learn it completely before going any further with it as you may find other things to be important. For example there were many different ways to change fonts or even create custom buttons which makes things look professional in a company looking to make themselves stand out amongst others. It's helped me organize my projects quicker and helps me keep track of time spent on each project, making sure no one is working over their allotted time. I like how easy it was to use this program for my business needs! My favorite feature would be being able take orders from customers via their phone number instead of having them come into our store which could get overwhelming at times with so many people wanting different sizes etc.. We're solving problems we've had before by using visual asap including inventory control (we can now pull up historical data).