First order arrived quickly but I couldn't connect the receiver to the transmitter. The replacement came quickly and arrived in pairs! I love that the receiver is smaller than those we've used in the past (our Chivini appreciates that too!). The charger connects with a magnet and there is no need to remove the collar. This is a HUGE benefit. It charges faster and lasts longer than any training collar we've ever had. Failed to pair original order could be user error. I'm almost 70 and don't have any grandkids around to do these things. Most likely we will order another device for the second dog, although his old one is still working.
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