I am a small business owner and recently purchased this ArcadiaID product along with the 10 Inkjet ID Card Set. I was a little disappointed to see that this product didn't offer me easy shipping like I did with the ID kit, but I ordered it anyway. I seem to have the worst luck with the post office, whether my packages go to the wrong place or take a week longer than expected, which can drastically set me back as I have such a busy schedule. Received this product, along with my ID kit, within 24 hours of purchase, although they say it could take up to a week to ship (ordered Thursday afternoon, received Friday morning). Within minutes of opening the box, both products were ready to use. I'm a very technical person but I wanted to try them out myself rather than waiting until Monday when I arranged for help from the person I originally hired to produce new badges for everyone in the company. I didn't need it as I was able to print an ID card in minutes and use this reader to work flawlessly with our new ID cards. Setting up the reader took seconds and unlike our last setup we had no difficulties, cards pass on the first try and our cards don't get corrupted by the reader, an annoying problem we had with our last system. Because of this, we needed new icons in the first place. The instructions were simple and clear, the products are professional yet very reasonably priced, and the service was outstanding. I called ArcadiaID to express my gratitude and the person I spoke to not only seemed very personable but genuinely wanted us to be happy with our product. He really has developed what I see as a great symbiotic relationship going forward. This is a company I will keep coming back to and I will happily pass on my business. If you are considering purchasing any product offered by ArcadiaID, I strongly encourage you to go through with it and have the great experience I am having, something that is becoming less and less common in today's world. Thank you ArcadiaID and I will get back to you very soon!
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