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1 Level
1322 Review
57 Karma

Review on Sedona Systems by Russ Charmin

Revainrating 5 out of 5

Great option if you want your employees (and yourself) away from dealing directly

They help us to manage our services for our customers in an automated manner. In addition they provide excellent customer support as well. Their UI is quite clean and easy to navigate. I have seen that they do a good job of implementing their products within our environment. There are some features which we haven't been able to implement with our own due to technical constraints. So far, no issues with the implementation or management. We use them to manage almost all of our billing tasks, including recurring payments, cancellation requests, chargebacks, and notifications for changes to the customer's account details. The benefits include automation of tasks, less manual effort, fewer errors, and more effective workflows.

img 1 attached to Sedona Systems review by Russ Charmin



Pros
  • Great Customer Support
  • Clean code base
  • Easy Setup (with great documentation)
  • Flexible enough can add additional functionality later if required
Cons
  • Secret