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Sedona Systems Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
IT Infrastructure, Monitoring Software

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Description of Sedona Systems

Helps service providers Streamline Operations, Reduce Costs, Enhance Resilience.

Reviews

Global ratings 2
  • 5
    2
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great tool - Highly recommend: Sedona Systems

I like that it automates all of my daily tasks with no human intervention! It is easy to use for our internal users as well as any external integrations we have set up. There are some things I would change such as being able to save custom data fields in different formats instead of only CSV format and also be able to export reports into other tools/websites (like google drive) so I can share them easily. I am solving many problems this way rather than having an employee manually enter…

Pros
  • Just click "open excel" then open file directly inside spreadsheet window itself allowing seamless integration between both applications seam
Cons
  • Some disadvantages

They help us to manage our services for our customers in an automated manner. In addition they provide excellent customer support as well. Their UI is quite clean and easy to navigate. I have seen that they do a good job of implementing their products within our environment. There are some features which we haven't been able to implement with our own due to technical constraints. So far, no issues with the implementation or management. We use them to manage almost all of our billing tasks…

Pros
  • Great Customer Support
  • Clean code base
  • Easy Setup (with great documentation)
  • Flexible enough can add additional functionality later if required
Cons
  • Secret