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787 Review
47 Karma

Review on πŸ’‘ Efficient Recessed Retrofit Downlight: EnergyStar Certified and Dimmable by Justin Quinones

Revainrating 3 out of 5

nice and bright but not the last. Good customer service is bad for giving them that.

from 09/29/17 Seller offered to trade all (22) for another brand they sell. The light was a little less than lumens but with a different type of LED light you can see the difference. The seller stands behind what he sells and got it right despite customer satisfaction. Updated 08/25/17. Today 2 more came out, that's 4 in 1 month. They are rubbish, I don't know what else to say. The customer service was top notch but the product sucks. Customer service upgraded to 3 stars sent me a custom message and offered to replace all the lights with the new design but only offered in 3k and 5k so I had to stick with the old 4k design because of 4k throughout the house. the light is beautiful and bright. Color temperature consistency. There were 3 out of 20 errors. Customer service is great, messaged them and they sent me a replacement. The update lasted 10 months and replaced 6 of them. Reach the pain of having to use a 10ft ladder to get to them. I don't know why I only get the same email replying to a customer request. These not the last ones already had 2 releases in 1 week from each other.

Pros
  • FCC, RoHS Compliant, Energy Star Qualified, and ETL Compliant
Cons
  • Very Expensive Update