I like how it can be used at home or while working from an office without having to go through the hassle of logging in online. It can also be accessed anywhere there's internet access. The program isn't very intuitive but once you get use to it everything works as expected. There are few glitches here and there but they do tend to fix them quickly. If your looking for something simple to use this app will work fine. We were able to keep track of our clients appointments easily by using the calendar feature.