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1 Level
768 Review
58 Karma

Review on Botmind by Alex Pollard

Revainrating 5 out of 5

Excellent Customer Service Tool For Business Owners

I love how easy it is for our customers who are using chatbots to communicate directly with us about customer service or product questions that they have! It's also great knowing we can track every conversation as well, so if there were any issues or concerns from previous interactions, those could be resolved much faster than before - especially considering all of my teammates will receive notifications regarding each interaction too, which makes working together even easier when communicating between multiple team members within one department (such as myself). Sometimes you'll wonder what people say over IM/chat but once we realize where exactly these messages originated from, then its very helpful knowing everything right away without having to wait around until someone logs into an email account etc.

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Pros
  • The ability just being able share information through conversations like this has been amazing in helping me keep tabs at times during meetings / conference calls because everyone gets notified immediately upon entering their info while talking..great way sharing important updates quickly & efficiently across departments instead needing emails sent out individually.loving btw!! :D
Cons
  • There are troubles