They were well packaged for protection but they were pre-scratched and look well used. In fact, they look like they've had a season or two of outdoor use. I honestly don't recommend buying them at the asking price - in my opinion they should be sold at the "used" price. Disappointed that the company is even considering sending these as 'new item' given their condition. And since they're individually wrapped in clear "boxes," it was impossible not to notice the massive scratches on them, which were immediately apparent upon opening the box. But they certainly look gorgeous on the website!
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