We have just received our rods and they are really well made. The materials are very durable and well made. Fits our 2001 Ford F-350 Super Duty pickup. I can say they immediately approved the return we requested, unfortunately they say they charge a 20% restocking fee. Not sure if that's fair as it wasn't mentioned on the sales/product info page. I can only see what AMEX customer service has to say about this.