I like how easy it was for new groups of people (newly appointed or newly hired)to get started with our software without any training needed from us! It has been really helpful in getting things organized quickly as well since we have had several different systems over time now using this one system makes everything easier!! Also having all volunteer sign-in sheets easily accessible via email rather than needing them physically at each event/gathering helps keep up better records too so nothing gets lost when someone leaves an org suddenly. A couple more features would be great suchas being able top edit fields but if you just use what's there then no big deal though they can always add those later down tho i know sometimes companies don't want anything added after initial release - maybe ask about future plans first? But overall very happy user. !