We have been using this software for years now, it's very reliable when you want to check your metrics (number & percentages) across various fields in reports as well! Very quick setup time which is always appreciated by our users since they are not used or familiarized yet enough w/rithout having someone who can help them set up everything properly first-time use kindof thing :) There may be some minor quirks here n there but nothing major really that would make me say "it sucks" - just nitpicking ;) The only problem we had was trying new features without any prior knowledge how things work internally so maybe if one has experience setting something similar then such an issue might come more easily? Not sure what exactly though :).
It helps us track down problems quickly during outages because sometimes people don't understand why their numbers were dropping suddenly due ot downtime The tool is easy to use for anyone who has basic knowledge about SQL Server, it's very intuitive.The support team (incl in Spanish) are great as well! There isn't anything bad that i can say about this software. It really helped us get better insights into our data issues. We were able to fix some errors we weren't aware of before using this tool.