I like how it is simple for my guests to access their data from anywhere through web or mobile devices! It makes me so much more efficient because everything can be done online instead of having paper files scattered all over the place (which was what we used before). Sometimes when you are trying to do something that requires some manual work, the system gets buggy at times which causes errors but overall its great software if you want an easy-to use hotel management solution. We have been using this product since 2015. The only thing I don't really care about is sometimes not being able to search certain things quickly due to database size limitations. Also there's nothing wrong with asking questions during trial period especially if they give us free upgrades and support afterwards.
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